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web 2.0

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4 days ago

TI's Web 2.0 success story: better customer service

Back in 2004, Texas Instruments (TI) noticed a problem in its customer service department, one that's typical in companies serving technical customer bases. Some of TI's main customers (engineers) buy and use some of the company's most technical products, such as digital signal processors. TI needed a better way to ... CIO Executive Briefing - 8:03 a.m. Wednesday 1st July 2009 EST View Article Related Articles Email to Friend

a beginner’s guide to blogging ethics and strategy

A reader named Rebecca emailed me and suggested I write a post on ethics in blogging, social media and citizen journalism . As I’ve ranted about aspects of this for some time I thought it was a most reasonable request and so I decided to do it. What I describe ... fitzroyalty - a hyperlocal blog about Melbourne's first suburb - 12:15 a.m. Wednesday 1st July 2009 EST View Article Related Articles Email to Friend

4 days, 10 hours ago

The most important or interesting things people heard at the KM Forum

At the end of tonight's conversation cafe, I asked everyone to tell me what was the most important or interesting thing they had heard - this is that list: Care and motivation Copy (reuse) what people are doing overseas Government 2.0 could really be described as “Government Party” - inspiring ... Chief Tech - 10:26 p.m. Tuesday 30th June 2009 EST View Article Related Articles Email to Friend

Does Twitter Match The Mission?

A CIO with the U.S. Air Force argues that government-technology decision makers must apply cost-benefit analysis in determining whether Web 2.0 tools make sense for their agencies. TechWeb - 12:51 a.m. Tuesday 30th June 2009 EST View Article Related Articles Email to Friend

5 days, 21 hours ago

Social Media is Not Sexy

While Web 2.0 and social media tools provide great opportunities for businesses from a branding and marketing point of view, there are also a raft of other opportunities which are easily overlooked. The very same benefits that can be achieved... Servant of Chaos - 11:32 a.m. Monday 29th June 2009 EST View Article Related Articles Email to Friend

1 week, 1 day ago

Australian Trial – Digital Democracy

Let me be honest – I titled this blog ‘Digital Democracy ” not because I wanted to discuss that subject particularly but rather to get more attention on the web through the search engines. My digital media friends have a few tricks. Such is the reality of a world of ... Microsoft Australia Government Affairs - 5:55 p.m. Friday 26th June 2009 EST View Article Related Articles Email to Friend

Closing the business continuity gap

Developments such as Web 2.0, mobile computing and wireless hotspots mean that application and system availability requirements become more and more critical. In turn, the processes and tools required to protect those applications have evolved as well. Dynamic Business - 1:17 p.m. Friday 26th June 2009 EST View Article Related Articles Email to Friend

1 week, 2 days ago

Facts and Figures

72 % of employers increased web 2.0 usage since the downturn began Human Resources Magazine - 4:06 p.m. Thursday 25th June 2009 EST View Article Related Articles Email to Friend

News: COSOL partners with Holocentric

Holocentric has signed COSOL as its first partner for its Modelpedia hosted Web 2.0 enterprise model. CRN Australia - 3:06 p.m. Thursday 25th June 2009 EST View Article Related Articles Email to Friend

Taskforce investigates government transparency

The Federal Government has launched a taskforce to investigate web 2.0's ability to make government more transparent and increase community engagement. Government News - 1:41 p.m. Thursday 25th June 2009 EST View Article Related Articles Email to Friend

The man who coined 'Enterprise 2.0' on what's next

A few years ago, companies were grappling with how to harness Web 2.0 technologies such as blogs, wikis and social networks inside the enterprise. Over time, on a departmental level, business leaders would buy these technologies with or without IT's blessing to help meet their internal collaboration needs. CIO Executive Briefing - 7:26 a.m. Thursday 25th June 2009 EST View Article Related Articles Email to Friend

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CIO Executive Briefing Government News - The man who coined 'Enterprise 2.0' on what's next

Is social computing just increasing our anxiety?

Since the early days of the internet revolution and web 2.0 I’ve been watching & participating in various ways. And over the past few years I’ve seen its powerful properties of network amplification working in practice. My friend and colleague Mark Pesce has recently discussed these properties in his Big ... Aide-memoire - 6:02 a.m. Thursday 25th June 2009 EST View Article Related Articles Email to Friend

1 week, 3 days ago

The manager’s guide to social media

Once limited to hushed exchanges in the break room, employees have more venues to complain than ever. Web 2.0 tools have created a virtual water cooler and employees' gossip - about everything from... [[ This is a content summary only. Visit my website for full links, other content, and more! ... Smart Company - 11 p.m. Wednesday 24th June 2009 EST View Article Related Articles Email to Friend

Smithsonian Asian Pacific American Program Launches New Web Site and Indian American Initiative

Ricky Leung, the Asian Pacific American Program's multimedia specialist, gave a presentation on the program's efforts to use Web 2.0 tools such as Facebook, Twitter and YouTube to meet this goal ... Media Newswire - 9:18 p.m. Wednesday 24th June 2009 EST View Article Related Articles Email to Friend

1 week, 4 days ago

Blog: Web 2.0 taskforce: Will it stick?

With its new taskforce, the government has got straight back on the web 2.0 horse after taking a nasty fall last year with Communications Minister Stephen Conroy and Finance Minister Lindsey Tanner's blogging trial, but how long will it stay on? zdnet Headlines - 4:06 p.m. Tuesday 23rd June 2009 EST View Article Related Articles Email to Friend